TERMS AND CONDITIONS

Introduction

Welcome to GemShopify (“Website,” “Platform,” “we,” “us,” or “Company”). These Terms and Conditions (“Terms”) govern your access to and use of our website at www.gemshopify.com, our mobile applications, and all associated services, including the purchase and sale of lighting fixtures and related products.

By accessing, browsing, or making a purchase on GemShopify, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not access or use our services.

IMPORTANT: These Terms constitute a legally binding agreement between you and GemShopify. Please read them carefully before completing any purchase or transaction.

Company Information:

  • Business Name: QUIKCYBER MALL PRIVATE LIMITED

  • Address: Third Floor, Unit No. 317, RG Complex, Sector-9, Rohini, New Delhi, North West Delhi, Delhi, 110085, India

  • Contact Number: 9211841788

  • Email: quikcyber2@gmail.com

1. ELIGIBILITY AND USER QUALIFICATION

1.1 Age and Legal Capacity

By using GemShopify, you represent and warrant that:

  • You are 18 years of age or older (minimum age required under Indian Contract Act, 1872, Section 11)

  • You are a legal resident of India

  • You have the legal capacity to enter into binding contracts

  • You are not a minor, and if accessing on behalf of a minor, you assume full parental/guardian responsibility

  • You are not prohibited by any law or regulation from using our services

GemShopify reserves the right to verify your age and identity at any time. Providing false age information may result in account termination and legal action.

1.2 Legally Disqualified Users

The following individuals are NOT permitted to use GemShopify:

  • Persons under 18 years of age

  • Individuals with a history of legal violations related to e-commerce or fraud

  • Persons restricted by court order from online transactions

  • Individuals subject to sanctions or export controls

  • Users previously banned from GemShopify or related platforms

2. WEBSITE ACCESS AND USE

2.1 Grant of License

GemShopify grants you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and browse our website for personal, non-commercial purposes

  • View product information, images, and descriptions

  • Place orders for lighting fixtures and related products

  • Create an account and manage your profile

  • View order history and track shipments

This license is conditional upon your compliance with these Terms and all applicable laws.

2.2 Restrictions on Use

You explicitly agree NOT to:

Prohibited Content and Behavior:

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without express written permission

  • Frame, mirror, or scrape the website without authorization

  • Use automated tools, bots, crawlers, or scripts to access or download content

  • Attempt to gain unauthorized access to our systems or networks

  • Post, upload, or transmit viruses, malware, or harmful code

  • Use the website for harassment, abuse, threats, or bullying

Unlawful Activities:

  • Use the website for illegal purposes or to facilitate illegal activities

  • Violate any applicable laws, regulations, or industry standards

  • Engage in fraud, deception, or misrepresentation

  • Infringe upon intellectual property rights of others

  • Phishing, social engineering, or manipulation attempts

  • Money laundering or financial crime

Unfair Practices:

  • Post false, misleading, or inaccurate information

  • Manipulate pricing, availability, or product information

  • Resell products purchased from GemShopify on other platforms without permission

  • Create multiple accounts to circumvent policies or obtain unauthorized discounts

  • Post defamatory, obscene, or offensive content

Account Misuse:

  • Share your account credentials with unauthorized persons

  • Use another person’s account without permission

  • Engage in account stacking or fraudulent account creation

  • Attempt to manipulate reviews, ratings, or feedback systems

Violation Consequences:
Violation of any of these restrictions may result in:

  • Immediate account suspension or termination

  • Cancellation of orders and forfeiture of payments

  • Legal action and prosecution under applicable laws

  • Reporting to law enforcement authorities

  • Permanent ban from GemShopify services

2.3 Intellectual Property Rights

GemShopify’s Intellectual Property:
All content on GemShopify is the exclusive intellectual property of GemShopify or its content providers, including:

  • Website design and layout

  • Product descriptions and specifications

  • Product photographs and images

  • Price lists and promotional materials

  • Software code and database structure

  • Trademarks, logos, and brand identity

  • Written content, articles, and guides

Your License:
You are granted a limited, personal, non-transferable license to view and use this content for personal, non-commercial purposes only.

Protected Elements:

  • Logo: The GemShopify logo and branding are registered trademarks and cannot be used without permission

  • Product Images: All product photographs are copyrighted and protected under the Copyright Act, 1957

  • Text Content: All written descriptions, guides, and articles are protected intellectual property

  • Software: Our website code, algorithms, and systems are proprietary and protected

Prohibition:
You may not:

  • Copy, modify, or create derivative works

  • Distribute or publicly display content

  • Reverse engineer or decompile software

  • Remove copyright notices or attribution

  • Use content for commercial purposes

Unauthorized use of GemShopify’s intellectual property may result in legal action including copyright infringement claims, trademark violations, and damages.

3. USER ACCOUNTS AND REGISTRATION

3.1 Account Creation

To purchase from GemShopify, you may be required to create an account. When creating an account, you agree to:

Provide Accurate Information:

  • All information provided must be truthful, accurate, and complete

  • Update your information promptly if it changes

  • You are responsible for the accuracy of all data you provide

Maintain Confidentiality:

  • Keep your username and password confidential

  • Change your password regularly

  • Do not share your login credentials with others

  • Notify us immediately of unauthorized access

Account Responsibility:

  • You are solely responsible for all activities under your account

  • You are responsible for all transactions made from your account

  • You acknowledge that your account is not transferable

  • GemShopify is not liable for unauthorized account access if you fail to maintain security

3.2 Account Termination

GemShopify reserves the right to terminate your account at any time, with or without notice, for:

  • Violation of these Terms and Conditions

  • Illegal or fraudulent activity

  • Non-payment or chargeback disputes

  • Breach of product guidelines

  • Spam, harassment, or abuse

  • Repeated policy violations

  • Inactivity (may be subject to data archival)

Upon termination:

  • Your access to the website will be immediately revoked

  • Outstanding orders may be cancelled

  • Account balances will be handled per applicable law

  • You may not create a new account without written permission

4. PRODUCTS, PRICING, AND AVAILABILITY

4.1 Product Information and Accuracy

GemShopify strives to provide accurate product information including:

  • Specifications and features

  • Dimensions and materials

  • Colors and finishes

  • Pricing and availability

  • Product descriptions and images

Disclaimer:

  • While we endeavor to provide accurate information, we do not guarantee the accuracy, completeness, or reliability of all product details

  • Product images may differ slightly from actual products due to lighting, screen resolution, and photography angles

  • Colors displayed on your screen may vary from actual product colors

  • Specifications are subject to change without notice

Product Descriptions:
All product descriptions, specifications, and images are provided for informational purposes only. GemShopify does not warrant that products conform exactly to website descriptions.

4.2 Pricing and Modifications

Price Changes:

  • Prices are subject to change without notice

  • Prices listed are in Indian Rupees (₹)

  • All prices are inclusive of applicable taxes unless explicitly stated otherwise

  • Discounts and promotional prices are valid only during specified periods

Price Adjustments:

  • GemShopify reserves the right to adjust prices at any time

  • Price changes apply to future orders, not retrospectively

  • No compensation will be provided for price reductions after purchase

  • If prices increase before shipment, the original quoted price applies

Promotional Pricing:

  • Special offers and discounts are subject to terms and conditions

  • Limited time offers may expire without notice

  • Promotional codes are non-transferable and may expire

  • GemShopify reserves the right to revoke offers due to errors or abuse

4.3 Availability and Out of Stock

Product Availability:

  • We display products as “In Stock” or “Out of Stock” based on current inventory

  • Availability is not guaranteed until payment is received and confirmed

  • During periods of high demand, products may become unavailable

Out of Stock Products:

  • If a product becomes out of stock after order placement but before shipment, we will:

    • Notify you of the unavailability

    • Offer alternative products of similar value

    • Provide a full refund if you prefer

    • Estimate restocking dates if available

Back Order:

  • Some products may be available for back order

  • Back order terms and estimated delivery dates will be clearly stated

  • You will be notified of any delays or changes to estimated delivery

5. ORDERING AND PAYMENT

5.1 Order Placement

Order Process:

  1. Select products and add to shopping cart

  2. Proceed to checkout

  3. Provide delivery and billing information

  4. Review order summary

  5. Select payment method

  6. Complete payment

  7. Receive order confirmation email

Order Confirmation:

  • Order confirmation email serves as proof of order placement

  • Order number is required for tracking and customer service inquiries

  • Order confirmation does not guarantee order fulfillment

Acceptance of Orders:

  • GemShopify reserves the right to reject or cancel any order without explanation

  • We may refuse orders from certain regions or customers

  • Orders are subject to verification and fraud checks

  • Payment must be successfully processed before order acceptance

5.2 Payment Methods

Accepted Payment Methods:

  • Credit Cards (Visa, Mastercard, American Express)

  • Debit Cards

  • Net Banking / Online Banking

  • Digital Wallets (Apple Pay, Google Pay, etc.)

  • UPI (Unified Payments Interface)

  • EMI / Buy Now Pay Later (if available)

Payment Processing:

  • Payments are processed through secure payment gateways

  • GemShopify does not store full credit card information on our servers

  • Payment information is encrypted using SSL/TLS technology

  • Transactions are subject to payment gateway approval

Currency:

  • All prices and payments are in Indian Rupees (₹)

  • International payments may incur additional charges

5.3 Payment Terms and Conditions

Payment Timing:

  • Payment must be made in full before order shipment, unless EMI is offered

  • Payment authorization may be obtained before final charge

  • Authorized payments may take 3-5 business days to process

Failed Payments:

  • If payment fails, you will be notified via email

  • You must complete payment within 24 hours or order will be cancelled

  • Multiple failed payment attempts may trigger security holds

Refunds and Credits:

  • Refunds will be credited to original payment method

  • Refund processing typically takes 7-10 business days

  • Bank processing may add 2-3 additional business days

  • See Returns & Refunds Policy for complete details

Disputes:

  • Payment disputes must be reported within 30 days of transaction

  • Chargeback disputes will be investigated and may result in account closure

  • We reserve the right to reverse payments and cancel orders for unauthorized transactions

6. SHIPPING AND DELIVERY

6.1 Shipping Information

Shipping Address:

  • You must provide a valid, complete shipping address

  • GemShopify is not responsible for undelivered items due to incorrect addresses

  • Address changes must be requested before order shipment

Shipping Methods:

  • We partner with professional courier services for delivery

  • Multiple shipping options may be available with different timelines and costs

  • Shipping costs are calculated based on destination, weight, and delivery speed

Delivery Timeframes:

  • Delivery estimates are provided at checkout

  • Estimated delivery times are not guaranteed

  • Delays may occur due to courier services, weather, or unforeseen circumstances

  • We will notify you of significant delays

6.2 Risk of Loss

Risk Transfer:

  • Risk of loss or damage passes to you upon delivery to the courier service

  • GemShopify is not responsible for loss or damage during transit once handed to courier

  • For damaged items, report within 24 hours of delivery

  • Proper packaging and insurance are your responsibility if requested

Delivery Failure:

  • If delivery fails due to incorrect address, we will reattempt delivery

  • Repeated delivery failures may result in order cancellation

  • Return shipping costs are the customer’s responsibility if address was incorrect

6.3 Non-Delivery Claims

Reporting Non-Delivery:

  • Report non-delivery within 7 days of expected delivery date

  • Provide order number and tracking details

  • We will file a claim with the courier service

  • Investigation typically takes 15-30 days

Resolution:

  • If confirmed lost, a full refund or replacement will be provided

  • You may be required to submit affidavit or proof of non-delivery

  • Refunds will be processed after investigation completion

7. WARRANTY AND DISCLAIMERS

7.1 Limited Product Warranty

Manufacturer’s Warranty:

  • Most lighting fixtures come with manufacturer warranties (typically 1-2 years)

  • Warranty covers manufacturing defects and electrical failures

  • Warranty details are provided with product documentation

  • See separate Warranty Policy for complete coverage details

Exclusions:

  • Warranty does not cover normal wear and tear

  • Damage due to improper installation or use

  • Misuse, negligence, or accidents

  • Installation by unauthorized persons

  • Products modified or repaired by third parties

  • Cosmetic damages not affecting functionality

7.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, GEMSHOPIFY PROVIDES THE WEBSITE AND SERVICES “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

No Warranty For:

  • Uninterrupted, error-free, or secure website access

  • Accuracy, completeness, or reliability of website content

  • Fitness for a particular purpose

  • Merchantability or commercial quality

  • Non-infringement of third-party rights

  • Data integrity or recovery

  • Availability of products or services

Limitation:
We do not warrant that:

  • Website will meet your requirements

  • Website will be uninterrupted or error-free

  • Any defects will be corrected

  • Website is virus-free or secure

  • Results obtained from website use will be accurate

  • Third-party content is accurate or reliable

7.3 Disclaimer of Liability

LIMITATION OF LIABILITY:
To the fullest extent permitted by law, GemShopify, its founders, directors, employees, and partners shall not be liable for:

Excluded Damages:

  • Direct damages

  • Indirect or consequential damages

  • Incidental damages

  • Special damages

  • Punitive damages

  • Lost profits

  • Loss of data

  • Loss of business opportunities

  • Loss of revenue

Scope Limitation:
Even if GemShopify has been advised of the possibility of such damages, we shall not be liable for:

  • Product defects discovered after purchase

  • Incompleteness of product information

  • Delays in delivery or service

  • Quality of products received

  • Errors in order processing

  • System downtime or interruptions

Applicable Law Limitation:
In jurisdictions where limitation of liability is restricted, our liability shall be limited to the maximum extent permitted by law, up to the amount paid for the product in question.

8. PRODUCT LIABILITY AND SAFETY

8.1 Product Safety Compliance

GemShopify represents that all products sold comply with:

  • Indian Standards (IS) for electrical safety

  • Electrical Machinery Rules, 2016

  • Bureau of Indian Standards (BIS) requirements where applicable

  • Consumer Protection Act, 2019 safety standards

Safety Standards:

  • Products meet applicable electrical safety standards

  • LED and smart lighting fixtures comply with relevant standards

  • Packaging includes proper safety warnings and instructions

  • Installation guides are provided with electrical products

Defective Products:

  • Products found defective due to manufacturing defect are returnable

  • See Returns & Refunds Policy for defective product procedures

  • Manufacturing warranty covers defects for specified periods

8.2 Product Installation and Use

Customer Responsibility:

  • Proper installation is customer’s responsibility

  • Installation should only be performed by qualified electricians

  • Improper installation may void warranty

  • GemShopify provides installation guidance only; professional installation is recommended

Safety Warnings:

  • Read all product instructions before installation

  • Follow manufacturer safety guidelines

  • Do not modify products without authorization

  • Use products only as intended

  • Failure to follow instructions may cause injury or property damage

Liability Disclaimer:
GemShopify is not responsible for:

  • Injuries or damage from improper installation

  • Injuries from misuse of products

  • Damage from incorrect application

  • Injuries from ignoring safety instructions

  • Electrical hazards from non-professional installation

9. USER CONTENT AND CONDUCT

9.1 Prohibited Content

You agree NOT to post, upload, or transmit:

  • Defamatory, threatening, abusive, or harassing content

  • Sexually explicit, obscene, or pornographic material

  • Hateful, discriminatory, or racist content

  • Content that promotes violence or illegal activities

  • Spam, advertisements, or commercial solicitations

  • Copyrighted material without permission

  • Private information of others (doxxing)

  • Content that violates third-party rights

9.2 Review and Feedback

Product Reviews:

  • You may post honest, factual reviews of purchased products

  • Reviews must be based on actual experience with the product

  • Reviews should not contain personal information or external links

  • False, misleading, or spam reviews are prohibited

Our Rights:

  • GemShopify reserves the right to moderate, edit, or remove reviews

  • Reviews may be removed if they:

    • Are false or misleading

    • Contain promotional content

    • Are abusive or offensive

    • Violate intellectual property rights

    • Do not relate to the product

Ownership:

  • You retain ownership of content you submit

  • You grant GemShopify permission to use, display, and reproduce reviews

  • GemShopify may use your review for marketing purposes

  • You waive moral rights in submitted content

10. LIMITATION OF LIABILITY AND INDEMNIFICATION

10.1 Indemnification

You agree to indemnify and hold harmless:
GemShopify, its officers, directors, employees, agents, and partners from any and all claims, damages, losses, or expenses, including legal fees, arising from or related to:

  • Your breach of these Terms and Conditions

  • Your violation of applicable laws

  • Your use of the website or services

  • Your infringement of intellectual property rights

  • Your violation of third-party rights

  • Your product reviews or user content

  • Disputes with other users

  • Your purchase or use of products

Defense:
GemShopify retains the right to control defense of any claim, and you agree to cooperate fully.

10.2 Limitation of Liability

Maximum Liability:
To the maximum extent permitted by law, GemShopify’s total liability for all claims arising from or related to these Terms shall not exceed the amount you paid for the product or service in question, or ₹5,000, whichever is greater.

No Liability For:

  • Unauthorized access to or loss of data

  • Service interruptions or website downtime

  • Third-party actions or services

  • Acts of God or force majeure

  • Courier service failures

  • Payment processing errors

  • Lost business opportunities

11. INTELLECTUAL PROPERTY DISPUTE RESOLUTION

11.1 Copyright Complaints

If you believe GemShopify has infringed your copyright:

Filing a Complaint:

  • Send detailed written notice to: quikcyber2@gmail.com

  • Include your contact information

  • Identify the copyrighted work

  • Specify the infringing content’s location

  • Provide your copyright registration details

  • Include a statement of good faith belief

  • Sign the complaint

DMCA Compliance:
GemShopify complies with the Information Technology Act, 2000, and will:

  • Investigate copyright complaints

  • Remove allegedly infringing content

  • Notify the accused party

  • Provide opportunity for counter-notice

  • Restore content if counter-notice is filed

11.2 Trademark and Brand Issues

Trademark Concerns:

  • If you believe your trademark has been infringed, contact us immediately

  • Provide evidence of trademark registration

  • Specify the infringing use

  • We will investigate and take appropriate action

Brand Partnerships:

  • Any partnership or collaboration must be in writing

  • Unauthorized use of brand names or logos is prohibited

  • Brand guidelines must be followed for authorized use

12. DISPUTE RESOLUTION AND GOVERNING LAW

12.1 Dispute Resolution Process

Step 1: Informal Resolution (30 days)

  • Contact customer support: quikcyber2@gmail.com

  • Phone: 9211841788

  • Provide detailed explanation of dispute

  • GemShopify will attempt to resolve within 15 days

Step 2: Formal Grievance (30 days)

  • If unresolved, submit formal written grievance

  • Include order number, date, and detailed claim

  • Reference previous communication attempts

  • GemShopify will respond within 30 days

Step 3: Escalation

  • Request escalation to management/senior team

  • Provide additional evidence or documentation

  • Management review within 15 days

Step 4: External Resolution
If disputes remain unresolved after internal procedures:

Consumer Commission:

  • District Consumer Commission (claims up to ₹1 crore)

  • State Consumer Commission (claims ₹1-10 crore)

  • National Consumer Commission (claims above ₹10 crore)

  • Online Dispute Resolution (ODR) through consumer portals

Arbitration:

  • Single arbitrator for disputes up to ₹1 crore

  • Three arbitrators for higher amounts

  • Arbitration under Indian Arbitration & Conciliation Act, 1996

  • Venue: Delhi, India

12.2 Governing Law

Applicable Law:
These Terms are governed by and construed in accordance with:

  • Indian Contract Act, 1872 – For contract validity and interpretation

  • Information Technology Act, 2000 – For e-commerce transactions

  • Consumer Protection Act, 2019 – For consumer rights and remedies

  • Digital Personal Data Protection Act, 2023 – For data protection

  • Laws of India applicable to e-commerce transactions

Jurisdiction:

  • Exclusive jurisdiction lies with courts in Delhi, India

  • You irrevocably submit to the jurisdiction of Delhi courts

  • Any legal proceedings must be filed in Delhi

13. THIRD-PARTY LINKS AND SERVICES

13.1 External Links

Third-Party Content:
GemShopify may contain links to third-party websites, including:

  • Payment gateways and financial institutions

  • Shipping and courier services

  • Social media platforms

  • Product manufacturers

  • Partner websites

Disclaimer:

  • GemShopify does not endorse or control third-party websites

  • We are not responsible for third-party content, policies, or practices

  • Third-party links are provided for convenience only

  • Your use of third-party services is subject to their terms

Risk:

  • Third-party websites may collect your personal information

  • GemShopify is not liable for third-party data breaches

  • Review third-party privacy policies before sharing information

  • GemShopify does not warrant third-party service quality

13.2 Third-Party Services

Payment Gateways:

  • Payments processed by third-party gateways (Razorpay, PayU, etc.)

  • These gateways’ terms of service apply to transactions

  • GemShopify is not responsible for payment gateway failures

  • Payment gateway privacy policies govern payment data

Shipping Partners:

  • Deliveries handled by professional courier services

  • Courier terms and conditions apply to shipments

  • GemShopify is not liable for courier service failures

  • Report delivery issues to courier customer service

14. FORCE MAJEURE

14.1 Events Beyond Control

Force Majeure Events:
GemShopify shall not be liable for delays or failures in performance resulting from:

  • Natural disasters (earthquakes, floods, storms)

  • War, terrorism, or civil unrest

  • Government actions or regulations

  • Pandemic or epidemic

  • Supply chain disruptions

  • Power outages or internet failures

  • Acts of God beyond reasonable control

  • Third-party actions outside our control

Notification:
We will notify you of force majeure events affecting your order and provide revised timelines where possible.

Rights:
During force majeure events:

  • Delivery timelines may be extended

  • Orders may be temporarily suspended

  • Partial refunds may be offered

  • Alternative delivery arrangements may be proposed

15. MODIFICATIONS TO TERMS

15.1 Changes to Terms

Amendment Right:
GemShopify reserves the right to modify these Terms and Conditions at any time. Changes are effective:

  • Immediately upon posting to the website

  • 30 days after email notification (if material changes)

  • Upon your continued use of the website after changes

Material Changes:
For material changes to these Terms, we will:

  • Post updated terms prominently on the website

  • Send email notification to registered users

  • Display “Last Updated” date

  • Allow opt-out period for significant changes

Your Responsibility:
You are responsible for reviewing updated Terms. Continued use constitutes acceptance.

16. TERMINATION AND SUSPENSION

16.1 Termination Rights

By You:

  • You may terminate your account anytime by contacting support

  • No refund for unused account balance unless required by law

  • Your data will be deleted per data retention policies

By GemShopify:
GemShopify may terminate access to services for:

  • Violation of these Terms

  • Illegal activity or suspected fraud

  • Non-payment of orders

  • Repeated policy violations

  • Breach of product guidelines

  • Safety concerns

  • Business reasons

Effect of Termination:

  • Access to your account is immediately revoked

  • Pending orders may be cancelled

  • Account data will be archived per policy

  • Applicable refunds will be processed

17. COMPLIANCE WITH LAW

17.1 Legal Compliance

GemShopify Compliance:
GemShopify complies with all applicable Indian laws and regulations:

  • Information Technology Act, 2000 – Electronic transactions and security

  • Consumer Protection Act, 2019 – Consumer rights and seller obligations

  • Consumer Protection (E-Commerce) Rules, 2020 – E-commerce specific regulations

  • Digital Personal Data Protection Act, 2023 – Data protection and privacy

  • Electrical Machinery Rules, 2016 – Electrical product safety

  • GST Law – Goods and Services Tax compliance

  • Foreign Exchange Management Act, 1999 – International transactions (if applicable)

Your Compliance:
By using GemShopify, you agree to comply with all applicable laws and regulations.

18. SEVERABILITY

18.1 Invalid Provisions

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

  • That provision will be severed

  • Remaining provisions remain in full force and effect

  • The invalid provision will be modified to minimum extent necessary to make it valid

  • Severability shall apply to the fullest extent permitted by law

19. CONTACT INFORMATION AND GRIEVANCE REDRESSAL

19.1 Contact Details

For General Inquiries:

  • Email: quikcyber2@gmail.com

  • Phone: 9211841788

  • WhatsApp: +91-9211841788

  • Office Address: Third Floor, Unit No. 317, RG Complex, Sector-9, Rohini, New Delhi, North West Delhi, Delhi, 110085, India

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM IST

19.2 Grievance Officer

For grievances related to these Terms or services:

Grievance Redressal Officer:

20. FINAL PROVISIONS

20.1 Entire Agreement

These Terms and Conditions, along with our Privacy Policy, Returns & Refunds Policy, and Shipping Policy, constitute the entire agreement between you and GemShopify regarding the use of our services and purchase of products.

This agreement supersedes all prior discussions, negotiations, or agreements.

20.2 Waiver

Failure by GemShopify to enforce any provision of these Terms does not constitute waiver of that provision or other provisions.

20.3 Interpretation

  • Section headings are for convenience only

  • “Include” means “including but not limited to”

  • References to days mean calendar days

  • If conflict exists, these Terms control

21. ACKNOWLEDGMENT

By accessing and using GemShopify, you acknowledge that:

✓ You have read and understood these Terms and Conditions
✓ You are 18 years of age or older
✓ You have legal capacity to enter into binding agreements
✓ You agree to be bound by these Terms
✓ You accept our Returns, Privacy, and Shipping Policies
✓ You agree to comply with all applicable laws

22. CONTACT FOR POLICY MATTERS

For any questions regarding these Terms and Conditions:

Email: quikcyber2@gmail.com
Phone: 9211841788
Address: Third Floor, Unit No. 317, RG Complex, Sector-9, Rohini, New Delhi, North West Delhi, Delhi, 110085, India

© 2026 QUIKCYBER MALL PRIVATE LIMITED. All Rights Reserved.

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